Thank you for shopping at Haider Fragrances. We are committed to delivering your favorite perfumes and attars safely, securely, and on time.
This Shipping Policy outlines how your order is processed, shipped, and delivered. Please read the following carefully before placing your order.
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is dispatched, you will receive a confirmation message with tracking details (if applicable).
2. Shipping Methods & Delivery Time
We offer nationwide delivery within Pakistan via trusted courier partners.
| Shipping Method | Delivery Time | Shipping Charges |
|---|---|---|
| Standard Courier (All Cities) | 2–5 business days | PKR [Insert Amount] or Free over PKR [X] |
⚠️ Delivery time may vary depending on your city, courier service, weather, or public holidays.
3. Shipping Charges
- Standard shipping is charged based on your location and order value.
- Orders over PKR [Insert Value] may qualify for Free Shipping (as per promotional offers).
- Any additional customs or courier charges (if applicable) are the customer’s responsibility.
4. Delivery Areas
We currently ship to:
✅ All major cities and towns across Pakistan
⛔ International shipping is not available at this time.
5. Tracking Your Order
Once your order is shipped:
- You’ll receive a tracking number via SMS or email
- You can track your parcel on the courier company’s website or app
- If you don’t receive a tracking number within 48 hours, please contact us
6. Delays & Issues
While we aim for timely delivery, delays may occur due to:
- Courier company backlogs
- Remote or hard-to-reach areas
- Natural disasters or weather conditions
- Incorrect delivery address provided by the customer
We are not responsible for delays caused by third-party courier services, but we’ll assist you in resolving the issue.
7. Damaged or Lost Packages
If your package arrives damaged, tampered, or incomplete:
- Do not accept the package
- Take clear photos of the damaged box/product
- Notify us within 24 hours at support@haiderfragrances.com or WhatsApp
- We will initiate a replacement or refund as per our Return & Refund Policy
8. Change of Shipping Address
If you need to change the shipping address after placing the order:
- Contact us immediately within 1 hour of order placement
- We may not be able to change the address once the order is dispatched
9. Contact Us
If you have any questions or need help with your shipping status, feel free to reach out:
📧 Email: support@haiderfragrances.com
📱 Phone/WhatsApp: +92-303-8159202
🌐 Website: www.haiderfragrances.com